Published on 18/03/2020
We are closely monitoring the current situation with regards to the COVID-19 outbreak. As you may be aware this is putting pressure on businesses across the country, however please be advised that we are following government guidelines and it is our aim to have minimal business disruption during this time. We are taking every measure to ensure business continuity is upheld.
Contact Information & Support
We will have office cover and continue to respond to our main contact number which is 01524 580665
If you need to get in touch with one of our teams, you can contact them directly on the following email addresses:
- Customer Service: firstname.lastname@example.org
- Finance: email@example.com
- IT Support: firstname.lastname@example.org
All staff will continue to respond to their emails, this will be the preferred method of communication in the event the government implement a full lockdown.
We are continuing to provide our planned online training sessions, all details can be found on your admin login page, however please be advised that all face-to-face events have now been cancelled to prevent non-essential travel in line with government guidelines.
Teachers and students working at home
IDL is suitable for Distance Learning and enables Teachers to check on student progress, there is also a useful message tool allowing teachers to contact students via IDL.
Please call or email customer service should you require any assistance with yourself or students accessing or using our IDL Literacy or Numeracy programme.
Ways to Access IDL
Using a Browser
If you are using a computer or a laptop the quickest and easiest way to access IDL is by using the Google Chrome Browser. Simply open your browser and go to:
Using the Windows installed version
If you are having any issues with bandwidth such as lessons taking a long time to load when you have a few pupils using IDL at the same time then your best option may be to use the installed Windows version. The installer for this can be downloaded below:
Windows 64 bit version –
Windows 32 bit version –
Using an iPad
If you are using an iPad to access IDL then you will need to install the FREE app available from the Apple App Store. To find this you can browse the App Store for IDL2 Mobile or if you are on the iPad now just click the link here.
Using an Android tablet such as a Samsung Galaxy
If you are using an Android tablet to access IDL then you will need to install the FREE app available from the Google Play Store. To find this you can browse the Play Store for IDL2 Mobile or if you are on the tablet now just click the link here.